10.02.2026 aktualisiert


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Business Consultant & Interim Manager, Chief Commercial Officer, Head of Data & AI
Woltersdorf b. Berlin, Deutschland
Weltweit
European Business + Master of Science + Master Arzneimittelforschung Skills
HTMLAdobe PhotoshopKünstliche IntelligenzAtlassian ConfluenceAtlassian JiraKundenbeziehungsmanagementBeratungSteuerungInnovationsmanagementPharmazieProdukt ManagementSalesforce.ComSalesforce TableauTYPO3WordPress
- Performance-oriented and ambitious Manager (M.Sc.; Master) and Programme Leadership working in x-functional global teams in Regulated Environments
- Commercial Strategy, Growth & Go-to-Market
- AI- and Data-enabled Commercial Transformation
- CRM & Commercial Platforms (Salesforce, Veeva, CT)
- Commercial Performance, Governance & Executive Advisory
- Innovation Management, M&A, Re-organization
CRM, MS Office, Jira, Confluence, MS Teams, HTML, Veeva, Salesforce, Tableau, Qlik, IQVIA, Insight Health, GFK, Dr Kaske Smile AI
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2021
Sprachen
ChinesischGrundkenntnisseDeutschMutterspracheEnglischverhandlungssicherFranzösischgut
Projekthistorie
• Provided leadership for data, digital and commercial performance, shaping and executing an integrated strategy across marketing, sales and customer service to drive commercial excellence, efficiency and sustainable value creation.
• Laid foundations for scalable data, technology and governance for AI-enabled decision-making, including analytics, CRM and marketing automation platforms, improving resource allocation and go-to-market effectiveness.
• Strategic definition and prioritisation of AI use cases supporting commercial performance.
• Provided strategic leadership for CRM projects (Salesforce Salescloud, Marketing Cloud, Community Cloud, Customer Times), and Commercial Insights, Data & Analytics ensuring business-aligned delivery in close partnership with digital teams, customer activation, eCommerce, trade marketing, events and external providers.
• Acted as strategic advisor to executive leadership and member of an organisational change board (CEO, HR, IT), aligning (AI) capability development, commercial, digital and organisational priorities with overall growth strategy.
Accompany Pharma Company during M&A, digital transformation, business consulting
Digital university for medical students & digital learning products | revenue: €7 million | 75
employees
Chief Commercial Officer & Member of the Steering Board , interim position/intention
(maternity cover)
* Reviewed existing strategy, tools, website, processes and outcomes for investment round
* Refined strategy and set up KPIs | carried out regular benchmarking with competitors
* Controlled the implementation of customer journey and further development of
reporting system based on the respective KPIs with the necessary data analyses from
different sources, incl. customer insights
* Defined knowledge gap and created proposals on commercial excellence
* Developed sales & marcom strategy with clear focus on ROI (activities, e.g., online
marketing for lead generation and customer education), reporting
* Introduced omni-channel marketing plan, developing strategic communication plan,
USPs, messaging for different products and services
* Installed lean multi-project management and project delivery
* Steered project managers and drove project-related, cross-functional teams
* Gathered CRM requirements of all users, managing implementation and user trainings
* Direct report to investors, serving as sparring partner for expansion strategy and refine
business model | closely interacted with partners and vendors
Responsibility: Revenue of up to €7 million | budget of > €1 million | professionally and
disciplinarily managed 9 employees, incl. 2 executives
Achievements:
* Sustainable sales increases by 25% through new target group & stable existing customers
* Cost reductions by 60% through strategic planning despite 40% more campaign
achievements | engagement of 60% on SM through content planning | new website
* Lean organizational structure with excellent customer focus and student service
employees
Chief Commercial Officer & Member of the Steering Board , interim position/intention
(maternity cover)
* Reviewed existing strategy, tools, website, processes and outcomes for investment round
* Refined strategy and set up KPIs | carried out regular benchmarking with competitors
* Controlled the implementation of customer journey and further development of
reporting system based on the respective KPIs with the necessary data analyses from
different sources, incl. customer insights
* Defined knowledge gap and created proposals on commercial excellence
* Developed sales & marcom strategy with clear focus on ROI (activities, e.g., online
marketing for lead generation and customer education), reporting
* Introduced omni-channel marketing plan, developing strategic communication plan,
USPs, messaging for different products and services
* Installed lean multi-project management and project delivery
* Steered project managers and drove project-related, cross-functional teams
* Gathered CRM requirements of all users, managing implementation and user trainings
* Direct report to investors, serving as sparring partner for expansion strategy and refine
business model | closely interacted with partners and vendors
Responsibility: Revenue of up to €7 million | budget of > €1 million | professionally and
disciplinarily managed 9 employees, incl. 2 executives
Achievements:
* Sustainable sales increases by 25% through new target group & stable existing customers
* Cost reductions by 60% through strategic planning despite 40% more campaign
achievements | engagement of 60% on SM through content planning | new website
* Lean organizational structure with excellent customer focus and student service
Zertifikate
DIPA / DIGA
BV Med e.V.2022
Digital Innovation in Pharma
Across Health2018
Salesforce Veeva
Veeva2017
Scrum Master
EXIN2016