IT Systems & Cloud Administration | Networking | n8n Automation | Docker & VPS

IT systems and infrastructure professional with 6+ years of experience in technical support, systems administration, cloud operations and networking. I help small businesses maintain reliable IT and improve daily processes through practical automation.

SERVICES

- n8n workflows connecting forms, APIs and business tools

- Docker and Docker Compose setup; VPS deployment for small applications

- Windows Server and Linux administration

- Microsoft 365, Exchange Online, SharePoint, Teams, Active Directory and Entra ID

- Azure and Google Cloud administration: VMs, storage, networking, access control and backup

- Network troubleshooting, LAN/WAN, routers, switches, Wi-Fi, VPN and remote access

- Backup/recovery, endpoint protection and technical documentation

TECHNICAL BACKGROUND

Linux, Windows Server, DNS, DHCP, DDNS, VMware ESXi, Azure Backup/Site Recovery, Microsoft Power Automate, Sophos Firewall, Fortinet, ESET and Kaspersky Security Center. Established IT operations experience with a growing DevOps skill set, including Docker, Kubernetes fundamentals and workflow automation.

EXPERIENCE

IT Specialist | RSM Company | Oct 2023-Present

Cloud, identity, Microsoft 365, endpoint and backup administration; Power Automate workflows, technical support, incident resolution and documentation.

IT Specialist | Advansys for Trading & Contracting / Miratech | Sep 2020-Sep 2023

User support, networking, Sophos Firewall/VPN, Windows Server, Active Directory, VMware ESXi and endpoint security.

Network Engineer | Circle Light | Aug 2019-Jul 2020

LAN/access-point configuration, workstation setup, connectivity troubleshooting, maintenance and infrastructure documentation.

EDUCATION & QUALIFICATIONS

BA in French, Benha University (2016-2022)

Google IT Support Professional Certificate (Feb 2024)

Google Cloud: Cloud Engineer Specialization, Coursera (Apr 2024)

Sophos Firewall Engineer ET80 (Sep 2023)

CCNA (2017)

WORKING APPROACH

Clear requirements, practical milestones, structured troubleshooting and documented handover. Scope, pricing, timelines, hosting costs, backups and support expectations are agreed before delivery.