Beschreibung
For our client in Basel, we are seeking a System Engineer
Start date: ASAP
Duration: 4 months
Location: Basel
Language: English
Major Accountabilities/Key Performance Indicators
. Upgrade existing Windows XP PCs and workstations to Win 7, integrate the hardware, install and configure the scientific software and ensure communication to the attached instrument.
. Migrate existing data, methods and configurations from the XP system to the Win 7 system and ensuring no loss of files or data.
. Provide technical expertise for the planning of system migration requirements related to vendor supplied software packages/instrumentation systems and software compatibility with Win 7.
. Create, track and close service tickets while delivering an excellent customer service experience with professionalism and confidence
. Consult with various vendors and customer levels to devise new and improved solutions that will streamline and/or expedite the delivery of improved laboratory research and its supporting business applications/processes
. - Adheres to our client's IT Compliance Standards (IGM), including Pandemic Preparedness, security patching and incident response
Ideal Background/Capabilities
. Advanced degree in Engineering, Chemistry, Biology or at minimum a Bachelor's degree in a scientific discipline, computer science, engineering or technology
. Direct hands on experience migrating pharmaceutical, Biotech or BioPharma lab equipment systems from Win XP to Win 7.
. Exceptional troubleshooting skills and experience supporting non standard software and hardware
. More than 5 year experience with hands on troubleshooting and support for Windows (XP/Win7)
. Experience working with chromatography instruments (Empower, Chemstation, Chromeleon), plate readers, mass specs, liquid handlers, gene sequencers, purification systems, imaging instruments (Aperio, InCells, microscopes, Biacore, etc)
. Windows security patch management and security vulnerability remediation
. Experience working with endpoint management software such as Altiris and Symantec
. Preferred experience in Biotech or Biopharma as it relates to scientific instrumentation/vendors, software applications and systems