Beschreibung
Harvey Nash is looking for a Reporting Analyst for a 1 + month project in Switzerland.
The role is for a candidate specialized/experienced in establishing Reporting Processes and Services in IT Operations for a Reporting Improvement Planning Project. The first full time engagement period covers Feb and Mar with the chance of an extension for the subsequently planned Reporting Improvement Execution Project.
You are responsible for Collecting user requirements on reporting and advice on good practices Capturing risks and issues related to data sources and business rules as encountered during requirement collection and report specification Consolidating reporting requirements to meaningful reports/dashboards Creating formal URS/FS documentation (report specification). Creating test specification Executing report UAT tests Producing training material and user guides Requirements
At least 6+ years experience in strategic implementation of ITIL Processes and Tools At least 6+ years experience in strategic/operational IT Service Management disciplines Several years of major pharmaceutical corporation experience together with a good understanding of processes/methodologies/organization etc. desired University Degree M.Sc. in Informatics, Electrical Engineering, Computing or similar area ITIL V3 Foundation certificate mandatory, ITIL V3 Expert desired Profound experience in producing technical documentation Profound experience with the BMC ITSM toolset Profound experience with ITSM Reporting Knowledge of MS SQL Team player in a challenging corporate IT environment Ability to work in an international as well as multicultural environment Very good written and verbal communication skills Flexibility and experience in prioritizing tasks Ability to deal with variable workload Demonstrable leadership skills within a global Matrix organization Strong outcome-driven mindset Excellent communication and change management skills Ability to engage with global, multicultural, multifunctional teams Fluent in English and German - oral and written Are you available immediately, have experience working within a Life Science company? Please send your complete CV (Word documents preferred) to (see below). For further details feel free to call me. I am looking forward to receiving your application.