Beschreibung
The purpose of this post is to provide technical support for the provision of Oracle Fusion Middleware software products in a shared services environment.
The consultant will:
Provide technical support for Managed Oracle BI Apps including system administration of BI Apps technology components such as ODI and Informatica.
Provide technical support for different Fusion Middleware software such as OBIEE, OAM, OID, OIM, SOA, BAM, WCC, EPM, HFM, OATS, Flexcube, Portal and GRC.
Perform routine production support activities and provide incident and problem management support
Troubleshoot BI Apps-related issues
Co-ordinate with the application and database vendors for resolution of problems (functional bugs, performance issues, etc.)
Perform support activities during maintenance windows
In case of emergencies, perform support (either on-site or remotely using VPN connectivity) outside normal working hours
Provide standby and on-call support as and when required, Monitor capacity, Implement new BI Apps environments as required, Perform application upgrades, Provide technical support for the BI development team of the Partner Organization, Provide assistance in BI Apps landscape design
Undertake performance tuning in both Informatica/ODI and Weblogic server, Produce documentation as required.
Implement project-type activities and other requests for services
Liaise with Partner Organizations on a service management basis, including identifying business development for this or similar technology
Experience
Essential:
Ten years or more of experience in Information and Communication Technology (ICT).
Extensive experience in BI Apps technical architecture design, installation, configuration and administrator support.
Extensive experience in ODI and Informatica administration
Experience in creation of new environments, migration of code, patching and environment refreshes.
Experience in design, implementation and support of backup, monitoring, disaster recovery solutions.
Experience working in both Windows and Linux/Unix OS environments
Experience in four or more of the following Fusion Middleware components: OAM, OID, OIM, SOA, BAM, WCC, EPM, HFM, OATS, Flexcube, Portal and GRC.
Design and install OBIEE in a High-Availability mode
Excellent knowledge of English
Desirable:
Experience in BI Apps for PeopleSoft and/or E-business
Experience in automating repetitive tasks with scripts (wlst and/or Shell script)
Experience in configuring SSO for BI Apps and integrate with LDAP source
International work experience
Experience of project management
Working knowledge of French