Beschreibung
Contract SNOW/ServiceNow Architect is required by our IT Services client to join a high profile project based in Zurich, Switzerland
To be considered for this role you would have worked in a similar position previously and have:
Required skills:
- Strong previous experience as a ServiceNow technical resource on delivery engagements in client environments.
- ServiceNow Systems Administrator certification.
- Hands-on implementation experience on all ITIL modules (incident, change, problem, CMDB, knowledge, service catalog etc).
- Configuration and customization experience of all technical aspects of ServiceNow (Workflow, UI, etc.)
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.).Extensive experience with Scripting is required.
- Development experience of integration (SSO, LDAP, UCMDB etc.) is required.
- Assist with technical challenges across multiple complex projects simultaneously and prepare all client facing and internal technical deliverables.
- Establish implementation best practices and service offerings based on project experiences.
- Process knowledge and Drive continuous improvements to increase efficiency and quality to the customer.
- Excellent communication and analytic skills required.
Desired Skills:
- Implementation Specialist certification preferred.
- Good experience of ServiceNow Management Applications like IT cost, IT GRC, Performance Analytics etc.
- Good knowledge of Infrastructure applications like Asset, Discovery, and Orchestration etc should be there.
- Strong working knowledge of ITIL practices.ITIL intermediate/Expert is desired.
- Should able to conduct SNOW trainings/customer side trainings whenever required.