Beschreibung
PMO, Project Management, ITIL, Business & Management Processes, Stakeholder Management - German Speaking - INVESTMENT BANKING
Our client is looking to hire a PMO/project manager to facilitate the planning, execution, communication and coordination of large scaled events within a large banking IT department.
Liaise with relevant stakeholders and present the schedule and activities to a decision board to receive necessary approvals.
Strong communication and coordination skills are required to succeed in this role. It actively supports all streams with planning details, delivers templates and guidance for and during the event.
To minimize operation risks, the role must actively collaborate with the Change Management team and other member of the Service Transition community.
Role responsibilities:
- in the preparation phase of the event, create an IT Control Tower Info Package, that contains Info Package (Master Document), containing:
- Org Chart of all important participating streams;
- Activity Plan containing all important activities of the event; the plan includes the dependencies between activities and streams; it must be created in close collaboration with the involved streams and stakeholders
- IT CT Core Team & Stakeholder List
- Risk Management Plan
- Action Item and Issue list
- Kick-off Meeting
- Plan & coordinate deployment execution of production changes (incl. DR)
Hard skills:
High level of experience relating to the following business relevant processes:
- Planning and scheduling
- Assessing and responding to risks
- very good understanding of IT Service Operation & Transition processes and involved tools
- ITIL foundation certificate
- Business & Management Processes
- Project management certificate
- Business Engineering
Soft skills:
Proven level of knowledge/experience and expertise in the following areas of personal competence:
- Communication
- Interpersonal skills and conflict resolution
- Decision-making
Language:
English: fluent
German: nice to have