Beschreibung
For a six month project at our banking client site in Zurich we are looking for a:
Application Operation and Support Engineer with UNIX iET ref: 2491
for the operation and 2nd level support of applications on UNIX/Windows infrastructure for several business units (eg IB or PB) as well as the accountability for web services related operating level and service level agreements.
This position includes the following responsibilities:
- 2nd Level Support (incident, and problem management,) of highly available web services
- Maintenance of software components
- Operation of test, integration and production infrastructures for web based services running on Sun Solaris, Red Head Linux and Windows based systems
- Planning and execution of maintenance of applications
- Support of the integration of new systems and products, including support for projects through all environments from test to production
- Quality assurance and acceptance tests of web applications frameworks
- Root cause analysis and implementation of sustainable solutions
- Support of Life Cycle projects
- Execution of disaster recovery (DR) tests in cooperation with application implementation teams
- Create, revise and update technical documentation
- On-call support (7x24h) in the Application Operations team
- Support project managers during the implementation of new application solutions, including technical support
- Quality management, operation level management
We are looking for candidates with:
- Completed apprenticeship in information technology or other adequate education
- Ideally operational knowledge of state of the art web services (Oracle Weblogic and iPlanet, Microsoft IIS)
- At least 5-8 years of professional experience in operating web applications on various platforms (Sun Solaris, Red Hat Linux)
- Experience in system administration of UNIX environments. Know-how of Windows administration is an asset
- Willingness to provide 7x24h standby duty
- Willingness to work on weekends and outside of office hours
- Practical experience in incident, problem and change management, including root cause analysis
- Strong analytical troubleshooting skills
- Excellent interpersonal skills and ability to work and communicate effectively with customers, senior management and other stakeholders
- Good command of English. German nice to have.
- Nice to have - Knowledge and/or experience in systems management tools (eg BMC Patrol, ITSM, ServiceNow), Virtualization (LDOM/VMWare), UNIX Scripting and ITIL V3 are an advantage
We look forward to receiving your CV.