Beschreibung
Support lead is wanted by one of the largest banks in Switzerland. For this project, you will be positioned between the Provider and Consumer applications.
The team does two things:
As a support lead, your responsibilities will be:
Implementation
- Act as a single point of contact to answer any questions by the Consumer Application (how is the migration tools are used for the migration)
- Trigger the implementation review and sign off process with the Providers
- Track the implementation review process (primarily code and unit test results review)
Testing
- Perform validation on the issues raised as defects and ensure that all key inputs are given for the support teams to trigger the Defect Analysis phase
- Support in bringing transparency on the outstanding defects (initial analysis and dispatch of issue to the respective support teams)
- Track the issues until closure (only if a project issues that we need to address)
Warranty
- Be the Single Point of contact to receive any Consumer incidents (initial analysis and dispatch of issue to the respective support teams)
- Track incidents and report status
Requirements:
- Knowledge of the messaging domain and background in Web Services analysis, design and implementation
- Intellectual capacity to describe problems at different levels, identifying alternative solutions, clearly articulating the pros/cons and making clear recommendations
- Experience in web service migration projects would be an advantage
- Competence in software development with common languages: Java (must)
- Analytical troubleshooting skills and ability to own problems through to resolution.
- Flexibility, team-player attitude. Good organization of work & attention to details
- Ability to work and deliver with little guidance
- Fluent in English, good command in German (Minimum B1)
If you are interested in this opportunity, please contact Dragana Atanasov on (see below)