Beschreibung
Randstad Professionals is looking for a Senior Webcast Operator as a Specialist Meeting Services Operations with their client in Basel.
Short description:
Operating and monitoring IT & A/V equipment in the area of Webcasting and video productions for Roche internal events and recordings.
Main Tasks:
Operating and monitoring of devices, consoles and subsystems in the area of Webcast
Operate webcast recordings
Analyzing system messages and triggering fault correction procedures and workarounds
Planning material requirements
Clarifying, documenting and eliminating exceptional conditions and incorrect system states in Roche ticketing system HPSM (incident management)
Initiating and controlling the maintenance tasks
Keeping the processing and error logs and generating statistics and checklists
Requirements:
Gather customer requirements and recommend technical setup
Provide consulting & training in the area of webcast and broadcast for support staff locally or in other sites
Conduct technical planning and organization of webcasts
Support Global Executives professionally and with the upmost confidentiality
Proficient in English, other languages like German or Spanish are beneficial
Demonstrated experience in webcast, audio & video technologies
Strong customer and service orientation and being a great team-player
1 year
Basel