Change Manager, ITIL, Banking (Contract, Zurich)

Zürich  ‐ Vor Ort
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Schlagworte

Beschreibung

For our client, an international bank based in Zurich, Swisslinx are looking for a highly motivated Change Manager with experience of ITIL service transitioning to work on a long term project in Zurich.

This is a 6 month contract with a strong potential for extension starting in January/February 2015.

Change Manager, ITIL, Banking (Contract, Zurich)

The Change Manager is responsible for ensuring that all changes are reviewed, receive necessary approvals, are implemented and verified.

Actively supports and promotes quality and benefits of Controlled Service Environment (ensures, all elements of CSE are actively managed in his/her area or responsibility - Workload Analysis, Competency, Awareness and Training, Quality Circles, KGI/KPI).

Key Deliverables (ie Outcome)

  • Ensuring the effectiveness and efficiency of the process change management
  • Defining and agreeing upon which changes are assessed as emergencies (and by whom respectively)
  • Creating management information
  • Establishing priorities and categories for easy classification of changes
  • Leading the CAB meeting

Additional duties and responsibilities:

  • To cooperate with the respective initiator by accepting the change request, logging them and then assigning each Change Request with a priority. To reject any Change Request which appear unworkable
  • To decide which persons attend the meetings, to whom the individual change requests are assigned and to decide what areas of expertise are required.
  • To schedule the CAB or ECAB meetings for all urgent change request
  • To authorize all accepted changes taking into account the recommendations made by the CAB and ECAB.
  • To work with all necessary parties to coordinate the development, testing and implementing of changes in accordance with the prescribed schedules.
  • To check all outstanding change requests that need to be reviewed.
  • To create a regular and accurate Management Information report.

The ideal candidate will possess the following:

  • Solid experience in a similar function as change manager, ideally in the financial services industry
  • Ability to understand application based changes
  • Business & Management Processes nice to have
  • IT Service Operation
  • Risk management knowhow
  • Ability to manage projects advantageous
  • Business Engineering nice to have
  • Certification: ITIL Expert (or minimum ITIL Service Operation module)
  • Strong communication skills in English

Are you interested in a new challenge? Then please send us your full CV.

Due to the high number of applications we regret we are unable to reply to every applicant.

If you possess the above skills and attributes and are interested in this opportunity, then please send your CV to (see below) Should you require any further information then please do not hesitate to call Tim Williams We look forward to hearing from you.

The Swisslinx Group provides bespoke recruitment solutions for technology, financial and executive positions in Switzerland and the Middle East. With more than twenty years experience our business relationships are driven by integrity, trust and discretion.

Swisslinx AG
Mr Tim Williams

© Copyright Swisslinx AG 2014

Start
Jan/Feb 2015
Dauer
6 months
Von
Swisslinx
Eingestellt
29.11.2014
Projekt-ID:
816236
Vertragsart
Freiberuflich
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