Support Analyst, Application Subject Matter Expert (SME) & Problem Man

Zürich  ‐ Vor Ort
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Schlagworte

Beschreibung

On behalf of our client, a world-leading financial institution based in Zurich, Swisslinx are looking for an experienced Support Analyst for a contract position in Zurich.

Support Analyst, Application Subject Matter Expert (SME) & Problem Manager (Contract, Zurich)

In your role as a Support Analyst you will be responsible for configuration management, new feature deployment and new product implementations and troubleshooting highly technical problems, which may require assessing source code to analyze and resolve problems. In addition, you will organize and lead multi-functional teams during customer service disruptions.

In order to be considered for this role you will possess the following skills and experience:

  • 5+ years of experience
  • Experience with highly dynamic environment preferably within credit risk, trading a must
  • Good technical understanding of Sybase, Linux/Unix or Oracle
  • Multi-tasking skills and ability to work under pressure
  • Practical experience with ITIL and excellent data and trend analysis skills
  • Ability to manage and liaise with the internal IT problem management partners
  • Experience in complex troubleshooting in a mission critical production environment.
  • IT Customer Service/Problem Management Resolution experience.

Would you like to learn more about this opportunity? Then please send your CV and references to (see below)

We are looking forward to hearing from you!

The Swisslinx Group provides bespoke recruitment solutions for technology, financial and executive positions in Switzerland, the Middle East and South East Asia. With more than twenty years' experience our business relationships are driven by integrity, trust and discretion.

Due to the high number of applications we regret we are unable to reply to every applicant.

Swisslinx AG
Brigita Grbin
8001 Zürich

Start
ab sofort
Dauer
6 months
Von
Swisslinx
Eingestellt
27.11.2014
Projekt-ID:
814625
Vertragsart
Freiberuflich
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