Change Manager and ITIL Expert within Banking (2461)

Zürich  ‐ Vor Ort
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Schlagworte

Beschreibung

For a project at our banking client site in Zurich we are looking for an experienced

Change Manager and ITIL Expert within Banking (2461)

The Change Manager is responsible for ensuring that all changes are reviewed, receive necessary approvals, are implemented and verified. He or she actively supports and promotes quality and benefits of Controlled Service Environment (ensures, all elements of CSE are actively managed in his/her area or responsibility – Workload Analysis, Competency, Awareness and Training, Quality Circles, KGI/KPI).

Key Deliverables:
Ensuring the effectiveness and efficiency of the process change management
Defining and agreeing upon which changes are assessed as emergencies (and by whom respectively)
Creating management information
Establishing priorities and categories for easy classification of changes
Leading the CAB meeting
To work with all necessary parties to coordinate the development, testing and implementing of changes in accordance with the prescribed schedules.
To check all outstanding change requests that need to be reviewed.
To create a regular and accurate Management Information report.

Your qualifications:
High level of experience relating to the following business relevant processes:
Business & Management Processes
IT Service Operation
Risk Management
Project Management
Business Engineering
Certification: ITIL Expert (or minimum ITIL Service Operation module)
Proven level of knowledge/experience and expertise in the following areas of personal competence:
> Leadership skills
> Staff Management
Fluent English, oral/written. German would be an asset

Are you ready for a new challenge? We look forward to receiving your application in MS-Word on
Start
11.2014
Dauer
6 Monate
(Verlängerung möglich)
Von
iET SA
Eingestellt
26.11.2014
Ansprechpartner:
Senior Recruiter
Projekt-ID:
814297
Vertragsart
Freiberuflich
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