VAS Engineer with Back Office support background - Switzerland

Vertragsart:
Vor Ort
Start:
17.11.2014 onwards
Dauer:
6 months + extension
Von:
RIZE Worldwide Ltd
Ort:
Zürich
Eingestellt:
12.11.2014
Land:
flag_no Schweiz
Projekt-ID:
806313

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CORE - CS - PS - CIRCUIT - PACKET - ERICSSON - NOKIA - NSN - ALCATEL - HUAWEI - SWITZERLAND - ZURICH - Back Office - SECOND LINE SUPPORT - KPI - SLA - MANAGED SERVICE - EXPANSION - SOFTWARE - HARDWARE - UPGRADE

VAS Engineer with Back Office support background required in Switzerland.

My client a market leading telecoms operator is looking to recruit a VAS Engineer with Back Office support background for a long term assignment based in Zurich, Switzerland.

  • You will perform second line support with necessary expertise to solve issues escalated from first line diagnostics across the Core network.

  • Provide guidance and implementation for software delivery and upgrades

  • Provide technical reports to identify cause of problems, and give preventive guidance to avoid same problem happen again

  • Escalate the trouble ticket to Third Line when they cannot solve it, and monitor it until solved

  • Fulfill the Service configuration and activation according to plan for Service Provisioning

  • Periodically evaluate the service growth based on subscriber usage and assess these trends

  • System configuration - prepare implementation, rollback plan, call a review meeting and execute configuration requests

  • Traffic monitoring on each VAS NE

  • Recommendation of the capacity/SW/HW expansion

  • Routine inspection, preventive maintenance

  • Responsible of the KPI and SLA of VAS systems

  • Emergency handling

  • My client are willing to consider candidates with CORE/VAS experience on Ericsson, Nokia, Huawei or Alcatel Lucent or ZTE equipment

    This is a long term opportunity, working in a dynamic environment, fantastic office and will offer the chance to work on market leading Core equipment.