Documentation Specialists

Beschreibung

For our client based in Solothurn we are currently searching for a Documentation Specialist

Languages: Fluent German and English

Job Description - Documentation Specialist

Responsibilities:

- Review all of the IT SOP and Work Instructions and help to identify gaps, issues and resolutions.
- Ability to identify and comprehend IT operations and resource needs Examples: Disaster Recovery, Archiving, and Physical access to assets, permissions and roles.
- Logical and methodical with visual drafting skills
- Ability to learn, understand and analyze existing processes
- Ability to devise appropriate processes and workflow
- Write SOP/Work Instruction documents (not CSV documents)
- Ability to harmonize existing SOPs against the JnJ SDLC process.
- Identify conflict and potential impact within identified systems
- Identify missing SOPs
- Ability to interact with business users
- Knowledge of c GXP systems

Requirements:

- Excellent customer service, interpersonal, communication and team collaboration skills are essential
- Excellent knowledge of English, both written and oral
- Swiss German is also preferred
- Result driven
- Excellent social skills
- Team player
- Able and willing to work in a complex organization with highly detailed rules and regulations
- Computer literate
- Strong analytical and problem-solving skills
- Must be able to work on multiple simultaneous tasks with limited supervision
- Quick learner, motivated self-starter'

Non-Technical profile requirements:

- Some flexibility in working hours is required

- Must be able to work on multiple simultaneous tasks with limited supervision;

- Quick learner, motivated self-starter;

- Excellent customer service, interpersonal, communication and team collaboration skills;

- Able to follow change management for internal guidelines.

Language proficiencies:

- English and Swiss German spoken and written;