Network/System An./Eng. Enduser/exp. Biopharma

Basel-Stadt  ‐ Vor Ort
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Schlagworte

Beschreibung

Job Mission:
NIBR IT End User Services (EUS) is transforming the way we offer IT support and services to NIBR users. We are experimenting with modern support models & tools - both online (chat, mobile, web) and in-person (dedicated support, walk-up Tech Centers'). We are building a team that will take the learnings from these experiments, develop our strategy and drive the implementation of these changes.
The Lab IT Systems Engineer is responsible for providing support to the lab computing environment which demands uninterrupted service in a state-of-the-art biomedical research center. Specific emphasis of the role includes migrating specialized computing platforms from Windows XP to Windows 7. This will involve installing and configuring scientific applications, and hands on troubleshooting at the lab bench.

Job Dimensions
The Lab IT Systems Engineer will report directly to the Lab IT Services Site Lead. This role will work within EUS in NIBR IT and scientific community and will be an individual contributor.

Major Accountabilities/Key Performance Indicators:

  • Upgrade existing Windows XP PCs and workstations to Win 7, integrate the hardware, install and configure the scientific software and ensure communication to the attached instrument.
  • Migrate existing data, methods and configurations from the XP system to the Win 7 system and ensuring no loss of files or data.
  • Provide technical expertise for the planning of system migration requirements related to vendor supplied software packages/instrumentation systems and software compatibility with Win 7.
  • Create, track and close service tickets while delivering an excellent customer service experience with professionalism and confidence
  • Consult with various vendors and customer levels to devise new and improved solutions that will streamline and/or expedite the delivery of improved laboratory research and its supporting business applications/processes
  • Adheres to IT Compliance Standards (IGM), including Pandemic Preparedness, security patching and incident response

Must have:
Network: Network Architecture* - Expert, with min. 8 years experience
OS : System Design.-  Expert, with min. 7 years experience

Ideal Background/Capabilities:

  • Advanced degree in Engineering, Chemistry, Biology or at minimum a Bachelor's degree in a scientific discipline, computer science, engineering or technology
  • Direct hands on experience migrating pharmaceutical, Biotech or BioPharma lab equipment systems from Win XP to Win 7.
  • Exceptional troubleshooting skills and experience supporting non standard software and hardware
  • More than 5 year experience with hands on troubleshooting and support for Windows (XP/Win7)
  • Experience working with chromatography instruments (Empower, Chemstation, Chromeleon), plate readers, mass specs, liquid handlers, gene sequencers, purification systems, imaging instruments (Aperio, InCells, microscopes, Biacore, etc)
  • Windows security patch management and security vulnerability remediation
  • Experience working with endpoint management software such as Altiris and Symantec
  • Preferred experience in Biotech or Biopharma as it relates to scientific instrumentation/vendors, software applications and systems

Work location: Basel

Start: 01.09.2014  to 31.12.2014

Duration: 4 months                       

Permits required: EU citizen or valid work permit

Workload: 100%  

Languages: English, German

Ref: PS1615

BRINE SA is a solid, Swiss company with an impeccable reputation on the IT market for offering top IT professionals to major customers for their projects. We offer a speedy and professional solution by carefully selecting suitable consultants and IT-specialists on the basis of their qualification. We pay particular attention to their education, business and technical knowledge, professional experience, individual character and not least, personal preferences. We employ them while they work on our customer projects, take care of their payrolling, and generally strive to ensure they feel comfortable in their work environment, whether regarding business and technical issues, or administrational ones.

Interested? If yes, then please send me your Curriculum Vitae.

Start
01.09.2014
Dauer
4 months
Von
BRINE SA
Eingestellt
22.08.2014
Projekt-ID:
762971
Vertragsart
Freiberuflich
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