Beschreibung
Ref #:
4866NC
Industry:
Pharmaceutical domain
Location:
Basel (Switzerland)
Start:
ASAP
Duration:
Till
Introduction:
Since the foundation of ITech Consult AG in 1997, we have continually extended our network of freelance computer experts. Today, we can fall back on around 20,000 qualified IT specialists (developers, system experts, project managers, support technicians and more).
Role:
Carry out writing and editing of technical documentation
. Follows established practices and principles
. Under supervision, may assist with modifications to existing technical documentation
. Work is assigned and general instructions given for routine work; more detailed instruction is provided for new documents
. Applies knowledge of company policies and standard practices to resolve problems
. Analyzes issues and uses judgment to make decisions. Escalates non-standard problems or issues.
Requirements:
Technical or Other Skills:
. Ability to work in a team environment
. Good written communication skills in relation to technical documentation and Understands the Impact of Customer Satisfaction
. Communicates frequently with the customer about the status of activities.
. Promotes team cooperation and supports team decisions even if different from own views.
. Applies new technical approaches to best resolve customer problems.
. Keeps current with new approaches in the field. Considers cost of various business actions or alternatives in determining customer solutions.
. Understands the customers of the IT organization and demonstrates a clear commitment to their satisfaction.
. Understands how to work flexibly within organizational policies/procedures. Breaks down a problem into smaller parts.
. Analyzes relationships among several parts of a problem or situation.
. Anticipates obstacles and thinks ahead about next steps.
Language(s):
Very good in German and English ( Verbal and Written)