Application Support Analyst

Vertragsart:
Vor Ort
Start:
ASAP To Notice
Dauer:
6 months rolling
Von:
Larson Group
Ort:
Ticino
Eingestellt:
20.06.2014
Land:
flag_no Schweiz
Projekt-ID:
729100

Warning
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
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REFERENCE:       JNJ

ROLE:                  Application Support Analyst

SKILLS:                1st line application incident and troubleshooting, Installation and deployment support

LOCATION:           Mezzovico

HOURS:               Hours per Day 8, Hours per Week 40, Total Hours 1224

EXTRA:                 Italian and German spoken and written, English spoken

Description

Project/Department Description and responsibilities:

  • Global Services;
  • Application Development & Support;

Primary Tasks and responsibilities:

  • Daily 1st line application incident and troubleshooting;
  • Installation and deployment support;
  • Maintaining customer service and availability;
  • Develop and maintain the support documentation for all technology related subjects;

Non-Technical profile requirements:

  • Excellent customer service,
  • Able to follow change management procedures and internal guidelines; -
  • Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience.
  • Advanced course work in technical systems plus continued education in technical disciplines is preferred
  • Language proficiencies: - Italian and German spoken and written, English spoken