Beschreibung
For a client in the financial area in Zurich we are currently looking for a Senior Business Analyst - Customer Relationship Management/Advisory.
Key Accountabilities
Business analysis, specification and implementation (parameterisation) in the area of CRM, especially the regulatory driven advisory process for Asia
Thorough understanding of the Wealth Business Processes, Products and Services
Support business functions with technical tests in test- and integration environments
Stakeholder management including business & technical end user consulting
Service management: Post Go Live 3rd level support
Change management: Support specific projects within set terms of reference and defined processes providing conclusions and recommendations as required
Required skills
Experience in business analysis, consulting
Proven experience of operating in a technical/IT environment with at least 5 years in application design and engineering and 3 years in project/program management
Banking experience in CRM area (Business Know How)
Experience in the relationship management in the Asia market as well as in the Client's Advice process
Fluent English written and spoke, German is a nice to have
Technical know-how in operating systems, databases and applications
Avaloq certification
PL/SQL skills
Project management
Oracle database know-how (preferred)
Interested?
If you think that you are the ideal candidate for this position please send a copy of your CV as a Word Document, references and a daytime contact telephone number.
Please note that applicants must be eligible to qualify for a work permit in the specified location.