Beschreibung
We're seeking passionate voice operations engineers to actively monitor our client's global SIP-based network, troubleshoot performance, availability, quality and security glitches, and carry out provider interop tests.
Responsibilities:
- Carry out VoIP carrier interoperability tests (signalling, media)
- Monitor voice network for availability, performance and security issues
- Troubleshoot traffic incidents, escalate to internal engineering teams and telco carriers
- Analyze traffic pattern changes, fraud
- Collect and maintain carrier rate sheets
Qualifications:
- Extensive hands-on experience operating VoIP (SIP) networks and carrier interconnects
- Strong troubleshooting and problem solving skills (CDR, logs, tools)
Preferable:
- Experience with operating carrier interconnects (TDM, SIP trunking)
- Experience with number porting
- Experience with telephony systems (AcmePacket SBCs, Open source SIP proxies, Avaya SIP Servers, VoIP media gateways)