eCommerce and Customer Experience Project Manager

Vaud  ‐ Vor Ort
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Schlagworte

Beschreibung

For a 6 month project with our customer in Lausanne, we are looking ASAP for an eCommerce and Customer Experience Project Manager

Tasks:

  • Specify and Manage the functional evolution of Company Online Boutiques (web, mobile) based on the agreed roadmap.
  • Project definition: Business requirements, tagging, KPIs, SEO, Functional Specifications validation
  • Graphical design with external agencies
  • IS/IT integration follow up and coordination
  • Project validation: UAT and MAT
  • Initial deployment: launch pilot market, hand-over to operations, documentation
  • Contribute with the International Ecommerce Manager to define and spread the eBusiness roadmap (web & mobile, B2C & B2B)
  • Support Company sales channels (Boutique, Trade) in their digital project by ensuring a seamless user journey with a functional and graphical alignment based on global and digital brand guidelines.
  • Support the eBusiness team with UX and User Interaction recommendations and prototyping (wireframes)
  • Enhance the web and mobile Company user experience to increase conversion rates and user satisfaction

    Requirements:

  • At least 7 years' experience in delivering Digital and eCommerce experiences (web and mobile)
  • University degree
  • Fluent in English, French a plus
  • Strong expertise in User eXperience
  • Strong expertise in User Interaction Design
  • Strong Project Management skills
  • Strong experience in running eBusiness
  • Good experience in Digital Marketing
  • Good understanding of web analytics
  • Good understanding of web and mobile technologies and ability to interact/challenge with technical counterparts.
  • Excellent interpersonal & communication skills
  • Ability to work in a multi-cultural environment

    Are you interested in this position? Then we are looking forward to receiving your application.

  • Start
    ab sofort
    Dauer
    End of 2014
    Von
    Harvey Nash IT Recruitment Switzerland
    Eingestellt
    10.06.2014
    Projekt-ID:
    723621
    Vertragsart
    Freiberuflich
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