Beschreibung
Lync Consultant (Contract)
On behalf of our client, a leading global IT consulting company, we are looking for a Lync Consultant, for a contract role based in Zurich. If you are based in the Zurich area, please have a look at the details:
- Start Date: 2nd June 2014,
- End Date: 19th December 2014 (possible extension)
Tasks:
- Support LYNC Programme/Project in its deliverables
- Planning/preparation/execution of the migration from Legacy chat systems (Mindalign, Interchange) to Lync Group Chat
- Planning/preparation/execution of the migration from Legacy hosted live meeting platform to LYNC
- Planning/preparation/execution of Vantage policy enforcement
- Planning/preparation/execution of the move of Swiss LYNC Pools from Green to Red Zone
- Bring system changes into production and performing initial implementations
- Implementing high-risk changes
- Server build and production readiness/QA
- Production-side project management with engineering team Additional Responsibilities
- Resolution of 3rd line application and system support issues
- Following defined problem management processes for service outages
- Troubleshooting root cause of problems through liaison with vendors and engineering team Essential Hard Skills
Profile:
- Minimum 3 years 3rd line UC support experience in a large global organisation
- Strong project experience and understanding of processes
- Strong understanding of LYNC 2010 including experience of installing and configuring
- Strong understanding of Vantage (Actiance Product) including experience of installing and configuring
- Strong understanding of Vantage compliance policies
- Understanding of LYNC/Vantage Archiving technologies
- Strong troubleshooting skills with a proven record of resolving serious system problems through vendor liaison
- Understanding of Windows 200x, Active Directory
- Experience with Microsoft clustered SQL Servers (as used by LYNC) Documentation experience (procedures, system topology, operational run-books etc) Desired Hard Skills
- 3rd Line Mindalign support experience
- Understanding of Solaris/Linux O/S Essential Soft Skills
- Strong communication skills with the ability to articulate technical ideas and document reports and procedures.
- Good customer focus and experience of working for demanding customers in a high-pressure environment.
- Experience of working for a global financial organisation
- Ability to communicate with people from all levels of the organisation
Do you think this would be an interesting opportunity for you? Then apply today for this great opportunity in Zurich. If you have questions please call Melanie Rauscher,
Experis is Europe's leading IT&T recruitment agency with over 100 offices worldwide.