Service delivery Expert - France (Paris )

Paris  ‐ Vor Ort
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Service delivery Expert - France (Paris )



1 x Service delivery Expert -France (Paris ) is urgently needed on contract basis for our client, a prestigious international telecommunication company. Location is France (Paris). Fluent English and French and similar working experience are a prerequisite for any application.





Key Responsibilities:

Pre-sales support

Pre-sales testing support, holding workshops with customer or partner on technical issues.
Engineering support

Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.
Maintenance support.

Responsible for SLM and TLM technical support service to customer or partner independently or jointly with a technical support team.
On site support in case of major or critical problems that can’t be solved by customer or local subcontractor according to SLA.
Communication

Provide daily/weekly report to management team
Increase customer satisfaction and confidence by ensuring all issues identified are dealt with and provided a solution within the required timeframe.




Qualifications:



University degree in telecommunication or electrical/electronic engineering or business school.
At least 5 years in Telecommunication Area (technical service).
Excellent team spirit with good communications and interpersonal skills. Ability to cooperate and work with peoples from different cultures
Huawei Access Network Products: DSLAM, GPON, Datacom / Huawei OSS (U2000, N2000, ….)
Good Understanding of Routing and Datacom Domain: Ethernet, TCP/IP, MPLS, BGP/OSPF/ISI, router high-end, Switch et Firewall.
At least 1 year work experience on OSS Domain.
Experience in OS: Solaris, Linux, Windows, VMWARE
Experience in Database: Sybase, Oracle, MSSQL server
Experience in HA Systems: Veritas, Watchman
Experience in Scripts: PERL, python, Bash script , regex
Good Knowledge About Access Network Domain: DSLAM/GPON
Good Knowledge About Datacom/Routing Domain: IP, OSPF, BGP,…
Good knowledge of maintenance level ?
Fluent oral and written English, French


If you are interested, please submit your CV in English and Word Doc format to Misela at with reference FLMMG/SDE-4861 or call for more information.



Please note that we have several other projects globally, eg: Europe, North/South America, Australasia, Far East, Africa, others. Our newest projects are updated daily on www.manningglobal.com
Start
2014
Von
Manning GmbH
Eingestellt
23.05.2014
Ansprechpartner:
Charles Dupuy
Projekt-ID:
711466
Vertragsart
Freiberuflich
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