Production Support Analyst (2000)

Zürich  ‐ Vor Ort
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Schlagworte

Beschreibung

For a six month project with continuation option at our banking client site in Zurich, we are looking for a

Production Support Analyst (2000)

The role is based in Switzerland.

The application platform is complex and built of a mixture of in-house developed and third party customized systems hosted on a variety of Operating Systems including Solaris, Linux, Windows, and Databases including Oracle, Microsoft SQL Server and Sybase. The application deals with thousands of critical transactions each day – from pricing complex Products through to managing Orders in fast moving markets.

The role in brief:
Managing communication with internal clients within the Business and other IT teams (e.g. Application Development, Technology Infrastructure Services)
Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
Act as a leader during major incidents
Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
Must Have:
Possess experience and a proven track record in an application support role
Experience with Unix (e.g. handling files, searching logs, checking processes)
Experience with SQL querying (Oracle / Microsoft SQL)
Certified or knowledge of ITIL in an application support context;
Strong team player
Good listening & spoken communication skills in English
Good problem–solving skills;
Strong sense of ownership
Ability to work without close supervision.
Nice to Have:
Longer and in depth experience in Unix / Linux / windows system administration & scripting
In dept experience of Oracle / Sybase databases & SQL
Experience with Service Now
Experience with Front Arena
German language desirable but not required
Should you consider yourself the ideal candidate, we look forward to receiving your application in Word format on
Start
05.2014
Dauer
6 Monate
(Verlängerung möglich)
Von
iET SA
Eingestellt
06.05.2014
Ansprechpartner:
Senior Recruiter
Projekt-ID:
703755
Vertragsart
Freiberuflich
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