Beschreibung
Projekt Nr.: A4379Startdatum: asap
Branche: Dienstleistungsunternehmen
Dauer: 4 Monate mit Option
Einsatzort: Zug
Publiziert am: 01.05.2014
https://www.ghrgroup.ch/de/kandidaten/vakanzen/details/orderNr/A4379.html
Beschreibung
Für unseren Kunden suchen wir einen sehr erfahrenen Technical Writer wie folgt:
Main Tasks
? Supports the definition of and adherence to service-, training- and support concepts.
? Reviews and maintains training content and training documentation for job oriented trainings and dedicated systems according to the training concepts. Trainings are executed and supported for end customers, first level support, regional trainers and global staff. Contributes to the training methodology for all job oriented trainings.
? Offers 2nd level support hotlines for affiliates and regions in order to minimize system down times, allowing for a fast workaround or solution. Multi Center Evaluation studies are actively supported.
? Provides on site support for local and regional service activities to ensure success in repairs, applications, modifications and first installations. Supports resolution of customer problems with quick fixes and workarounds.
? Contributes to the knowledge transfer from manufacturer or R&D (new products or product care projects) to provide comprehensive system knowledge to trainers, service representatives, customers, Product- and Marketing Managers and Case Monitoring and Resolution Unit members.
? Contributes to the maintenance of a product specific knowledge pool. Provides information in correct structure.
Must-Skills
? Engineer Education
? Experience in technical writing
? Training experience
Anforderungen
? Technical Writer ein Muss
Sprachen
?Deutsch sehr gut sehr gut ein Muss
?Englisch sehr gut sehr gut ein Muss
Wir freuen uns auf Ihre Bewerbung
André van Sprundel
CEO
GHR Global Human Resources AG
Blegistrasse 13
CH-6340 Baar / ZG
Tel:
Direktnr:
Fax:
E-Mail:
Web: http://www.ghrgroup.ch
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