Beschreibung
For a 3 month project with our customer in Basel, we are looking ASAP for a Technical Writer
Tasks:
Technical Writer role for SACM in GEMINI Configuration and Asset Management work stream. Contribute to GEMINI Configuration and Asset Management specific goals and objectives. Report to GEMINI Configuration and Asset Management Leadership teams. Requirements:
Assists higher level technical writers with writing and editing technical documentation. Under supervision, may assist with modifications to existing technical documentation. Work is assigned and general instructions given for routine work; more detailed instruction is provided for new projects. Applies knowledge of company policies and standard practices to resolve problems. Ability to work in a team environment Good written communication skills in relation to technical documentation Understands the Impact of Customer Satisfaction. Written communications are coherent and accurate. Gauges how quality/reliability/timeliness affect the customers work/issues and their perception of ResCap. Communications demonstrate concern and interest in the customers problems and needs. Communicates frequently with the customer about the status of activities. Applies new technical approaches to best resolve customer problems. Keeps up-to-date with new approaches in the field. Considers cost of various business actions or alternatives in determining customer solutions. Understands the customers of the IT organization and demonstrates a clear commitment to their satisfaction. Understands how to work flexibly within organizational policies/procedures. Breaks down a problem into smaller parts. Makes multiple causal links: Several potential causes or events, several consequences of actions, or multiple-part chains of events (A leads to B leads to C leads to D). Analyses relationships among several parts of a problem or situation. Anticipates obstacles and thinks ahead about next steps. Are you interested in this position? Then we are looking forward to receiving your application.