Technical Writer

Basel-Stadt  ‐ Vor Ort
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Schlagworte

Beschreibung

For a 3 month project with our customer in Basel, we are looking ASAP for a Technical Writer

Tasks:

  • Technical Writer role for SACM in GEMINI Configuration and Asset Management work stream.
  • Contribute to GEMINI Configuration and Asset Management specific goals and objectives.
  • Report to GEMINI Configuration and Asset Management Leadership teams.

    Requirements:

  • Assists higher level technical writers with writing and editing technical documentation.
  • Under supervision, may assist with modifications to existing technical documentation.
  • Work is assigned and general instructions given for routine work; more detailed instruction is provided for new projects.
  • Applies knowledge of company policies and standard practices to resolve problems.
  • Ability to work in a team environment
  • Good written communication skills in relation to technical documentation Understands the Impact of Customer Satisfaction. Written communications are coherent and accurate.
  • Gauges how quality/reliability/timeliness affect the customers work/issues and their perception of ResCap.
  • Communications demonstrate concern and interest in the customers problems and needs. Communicates frequently with the customer about the status of activities.
  • Applies new technical approaches to best resolve customer problems.
  • Keeps up-to-date with new approaches in the field.
  • Considers cost of various business actions or alternatives in determining customer solutions.
  • Understands the customers of the IT organization and demonstrates a clear commitment to their satisfaction.
  • Understands how to work flexibly within organizational policies/procedures.
  • Breaks down a problem into smaller parts.
  • Makes multiple causal links: Several potential causes or events, several consequences of actions, or multiple-part chains of events (A leads to B leads to C leads to D).
  • Analyses relationships among several parts of a problem or situation.
  • Anticipates obstacles and thinks ahead about next steps.

    Are you interested in this position? Then we are looking forward to receiving your application.

  • Start
    05/05/2014
    Dauer
    08/08/2014
    Von
    Harvey Nash IT Recruitment Switzerland
    Eingestellt
    29.04.2014
    Projekt-ID:
    700542
    Vertragsart
    Freiberuflich
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