Process Consultant (f/m) for the \\\"Life Cycle Optimization & Decommissioning Service\\\" Team

Zurich  ‐ Vor Ort
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Schlagworte

Beschreibung

Bosshard & Partner is looking with Mandate 2412

for a Process Consultant (f/m) for the "Life Cycle Optimization & Decommissioning Service" Team


Project environment

The team "Life Cycle Optimization & Decommissioning Service" of a Swiss Insurance Company is responsible for the consulting and supporting of the Business Units in optimizing their application portfolio (costs, licenses, usage of applications, etc.). They are responsible for the End-to-End decommissioning of the identified applications and all the related infrastructure components, platforms to reduce complexity, data redundancy, maintenance, supporting technology changes in software, platforms, etc. They ensure that the necessary data will be archived correctly and the archived data will be handled correctly after the defined retention period (disposed or kept with a new extended retention period).

Tasks

In a strong and close collaboration with the Head of Life Cycle Transition & Support, with the Head and team of Life Cycle Optimization & Decommissioning Services, the focus will be on:

• Defining, describing the Life Cycle Optimization & Decommissioning Services.
• Defining contributing to the Roadmap for Life Cycle Optimization & Decommissioning Service readiness.
• Consulting the team and bring in his experience, especially in working out the service descriptions, SLA's, KPI's, etc.
• Consulting and defining of measurements criterias.
• Defining and working out of value propositions of the team.
• Supporting and defining the Decommissioning Service for components running in cloud.
• Consulting on how to further develop the application and platform Life Cycle Optimization and Decommissioning at the insurance.
• Requirements collection and conducts interviews.
• Actively support the team in defining the services, processes (KPI, SLA, SOP, etc.).
• Actively creating and defining the services and Service Roadmap.
• Creating the service and process documents.
• Preparing the presentations slides for the management.
• Preparing and executing interviews as input for the service design.
• Consult on defining the services and Roadmap.
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Requirements

• Experience in Configuration Management and Complexity of Platforms.
• Proven experience in Process Engineering and Documentation.
• Successful implementation of a Decommissioning, Configuration Management or Platform Optimizations Project.
• Cloud experience with Governance and Decommissioning Issues.
• Bachelor Degree in Natural Sciences or Informatics.
• Good understanding of application and infrastructure dependencies.
• Good knowledge of Service Process Management (ITIL, Configuration Management).
• Excellent in MS-Office tools.
• Good communications skills.
• Good command in German and English.
• Service and Process oriented.
• Experience in the area of Decommissioning and Optimization would be a plus.

Workload: 100%
Start Date: asap
Duration: 4 months
Workplace: Zurich

Did we gain your interest? Please do not hesitate to contact Mr. Hanspeter Himmel at or
Start
05.2014
Dauer
4 Monate
(Verlängerung möglich)
Von
Bosshard & Partner Unternehmensberatung AG
Eingestellt
25.04.2014
Ansprechpartner:
Cloé Maglie
Projekt-ID:
699721
Vertragsart
Freiberuflich
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