Service/Operations Manager

Vertragsart:
Vor Ort
Start:
01.05.2014
Dauer:
19.12.2014
Von:
Harvey Nash IT Recruitment Switzerland
Ort:
Basel-Stadt
Eingestellt:
24.04.2014
Land:
flag_no Schweiz
Projekt-ID:
699017

Warning
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
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Harvey Nash is looking for a professional Service/Operations Manager (60%) for a 7 + month project in Switzerland.

The role is about managing and coordinating computer support service delivery activities across various different teams to ensure rapid, accurate, and efficient resolution/escalation of application support issues/problems.

You are responsible for

  • Planning, developing and maintaining policies and procedures for carrying out application support operations
  • Reflecting the operational findings into new/changed systems capabilities and the required communication activities

    Requirements

  • Experience with enterprise-scale, complex, distributed computer system architectures is a strong requirement
  • Knowledge of the Oracle BPM technology and the way this is applied in EWS/EA PEBA is a strong prerequisite
  • Knowledge of applications that are deployed on this platform is highly appreciated
  • Excellent English language skills and the proven ability to work with global, virtual teams is required

    Are you available immediately, have experience working within a Life Science company? Please send your complete CV (Word documents preferred)


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