Service/Operations Manager

Basel-Stadt  ‐ Vor Ort
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Schlagworte

Beschreibung

Harvey Nash is looking for a professional Service/Operations Manager (60%) for a 7 + month project in Switzerland.

The role is about managing and coordinating computer support service delivery activities across various different teams to ensure rapid, accurate, and efficient resolution/escalation of application support issues/problems.

You are responsible for

  • Planning, developing and maintaining policies and procedures for carrying out application support operations
  • Reflecting the operational findings into new/changed systems capabilities and the required communication activities

    Requirements

  • Experience with enterprise-scale, complex, distributed computer system architectures is a strong requirement
  • Knowledge of the Oracle BPM technology and the way this is applied in EWS/EA PEBA is a strong prerequisite
  • Knowledge of applications that are deployed on this platform is highly appreciated
  • Excellent English language skills and the proven ability to work with global, virtual teams is required

    Are you available immediately, have experience working within a Life Science company? Please send your complete CV (Word documents preferred)

  • Start
    01.05.2014
    Dauer
    19.12.2014
    Von
    Harvey Nash IT Recruitment Switzerland
    Eingestellt
    24.04.2014
    Projekt-ID:
    699017
    Vertragsart
    Freiberuflich
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