Beschreibung
Responsibilities:
- To support our clients' CRM systems on business as usual tasks and also with identified projects like application developments and consolidation, implementation of new processes in SAP CRM
- To provide support on SAP CRM and work on identified projects in SAP CRM area. The projects will be from small changes to new implementation
- Support routine business like incidents and services like monitoring, dispatching etc.
- Provide technical capabilities to support the debugging an customization requirements as a part of small change
- Should be in a position to take up team member roles in any large project/implementation involving SAP CRM
Requirements:
- Good command of English, spoken and written
- 3-5 years of relevant experience with SAP CRM
- SAP CRM 7.0 EHP 2
- ABAP- Webdynpro
- Outlook integration
- Interface pertaining to SAP CRM processes
- Access Management for SAP CRM System - ACE
- Reports for CRM