Beschreibung
Technical Project Coordinator - Digital marketing/Internet/Web publishing IT
THE ROLE
The Technical Project Coordinator will support the IT Program Manager in the management of the Digital Marketing Campaign/Internet Portfolio and website launch/operations, working with the global internal functional team, web agencies and hosting service providers.
Coordination of: campaign launch support and liaison for emergency troubleshooting, ticket and issue surveillance, agency monitoring and campaign progress tracking, support portfolio tracking activities.
Although a technical background in the Internet universe is required for the understanding of technical tasks, the main qualities for the coordinator are persistence, accountability, collaboration, and reliable task prioritization and tracking.
Language: Fluent English (spoken and written)
Location: Geneva/Lausanne area
YOU WILL
* Serve as Technical Project Coordinator for digital initiatives launch pipeline
* Support agencies and Digital team with monitoring & maintaining timelines for all digital initiatives: Manage ticket surveillance, facilitate operations meetings, capture action items, risks and issues and follow-up.
* Monitor agency technical pipelines and technology choices for all digital initiatives
* Initiate and monitor setup of the infrastructure in collaboration with internal and external service providers, execute all related internal paperwork & IT requests
* Responsible for communication and escalations status to Digital team and key stakeholders.
* Assist in development of documentation for technical specifications as well as general processes
* Manage readiness check list and production release of all programs in accordance with SOPs
* Initiate & follow-up on timely production deployment procedure
* Liaise for technical troubleshooting as well as escalation
* Create and store all documentation and artifacts in document library
* Maintain project inventory
* Support management of portfolio/inventory remediation initiatives
YOU NEED
* Excellent coordination and prioritization skills with high attention to detail and accountability
* Experience in support role
* Background in digital/Internet/web publishing, knowledge on web-application life cycle, development and deployment
* Excellent communication skills (English spoken and written), experience of working in a multicultural environment
* PMO/portfolio experience is a plus
* Technical background:
o Very good understanding web development technologies and processes
o Very good understanding of web infrastructure and application security
If this sounds like your next challenge please send us ASAP your CV and we will call you shortly to discuss it in details. Alternatively you can call Emmanuel