Beschreibung
Randstad Professionals is actively seeking a HR Specialist for their client in Basel, Switzerland
Tasks
The HR Service Desk provides services for employees and HR departments at Basel site and serviced affiliates all over Switzerland as well as the company`s other Shared Service Centers worldwide.
The HR Specialist acts as a single point of contact for all HR related issues and for all end-users, HR Business Partners and Recruiters.
This includes:
- Single point of contact for all kind of user issues related to HR and responsibility to deliver processes to agreed service levels: eg receiving incoming incidents, recording call tickets and handling and tracking the resolution of these issues associated with the incidents.
- Customer focused 1st level support for all services and requests and customer focused 2nd level support for defined processes
Qualification
- 2 to 5 years of experience in Human Resources, ideally experience in first level support.
- High school diploma or equivalent degree
- Strong communication and telephone skills and a significant customer focused orientation
- Demonstrated strong abilities to work under pressure and to handle difficult conflict situations
- High level of flexibility
- Fluent English and German required
* Please only apply if you are eligible to work in Switzerland and have the required work permits.*