Beschreibung
JD Skills
Looking for Senior and Lead Testers for our client based in Switzerland for a 3months + extendable contract.
Candidates should have good knowledge and experience in the following:
Customer Information Contact Center systems:
ACD automated call distribution system,: Tools used to route calls
IVR Interactive voice response
Voice Recording
CIC client: carrier identification code: Interaction Client
Outage: Tool used to report outage issues
Need to interact with XIP module of Portal
ICswap: Monitoring tool based on Microsoft Sliver Light
Multiple positions open, interviews will be happening in quick notice as it is an urgent requirement.