Beschreibung
We currently require at least two Banking Junior to Mid Level SQL/UNIX Application Support/Development Analysts with following requirements:-
Keywords: Support, Analyst, Credit, Risk, Banking, Front Office, Middle Office, Sybase, SQL, UNIX, Windows, Production, Applications, Investment Banking, Shell, Scripting, Shell Scripting, ITIL, Credit Risk, UNIX Shell Scripting, Shell Scripting, Bank, SQL Shell Scripting
Role:-
Two Junior to Mid level UNIX/SQL support/development analysts are needed to provide a portfolio of services including but not limited to first and second level support to the IT Risk business users (business and IT people). The support analyst will provide support on a number of in-house developed and/or third party applications used by IT Credit business.
Responsibilities:-
The candidate will be part of production support team based in Zurich and is expected to deliver following services.
Develop a thorough understanding of function and importance of Risk IT office and in particular the Credit Risk applications.
Provide timely and quality support to the issues reported against Risk IT/Credit Risk applications.
Able to communicate effectively with local and potentially remote users/colleagues to discuss and understand the issue.
Demonstrate strong problem solving and analytical skills.
Proactively monitor scheduled jobs, batches, identify the area of improvements eg automating manual monitoring processes and implement them.
Proactively monitor and manage the OLA and SLA between IT to IT and IT to business.
Able to communicate delays of batches/jobs to user and senior management proactively.
Able to escalate critical and high priority issues to senior management both horizontally and vertically.
Able to complete root cause analysis and detailed investigation of issue in agreed time.
Technical Skills Required:-
Experience providing application support in the banking/finance industry (preferably investment banking).
Extensive knowledge of Unix, Shell Scripting, SQL, Databases and web technology
Investment Banking/Financial knowledge
Proactive, can do attitude combined with strong communication skills.
Quick learning, self-starter with ability to perform with minimal supervision.
Thorough understanding and practical experience of ITIL processes and guidelines
Understanding of Credit Risk business and systems preferred. Quick learning, self starter with ability to perform with minimal supervision.
Ideally a thorough understanding of ITIL processes and guidelines
Interviews immediately/start January/February
Please forward your CV for immediate interviews