Beschreibung
We are looking for a Service Manager App Services for a 11 + month project in Switzerland.
The role is about managing an application test and deployment service for a global biopharma research organization. The ideal candidate will be accountable for the service design and management aspects to guarantee timely, efficient, accurate, and uninterrupted access to applications for 5,800 researchers: Application test service includes evaluation, implementation, training, maintenance and support of an automatic application test system as well as its integration into the client build process.
You are responsible for
Developing short and long range strategic service plans for application test and deployment Leading the AppServices team consisting of 4 people providing application test and deployment services Evaluating, implementing, training, maintaining and supporting of an automatic application test system Managing global application portfolios and application catalogues Consulting application owners for the best application test and deployment method Defining interfaces, processes and metrics for application test and deployment services Guiding evaluation, selection and implementation of application deployment related vendor supplied software packages, including: installation, customization, and ongoing support Planning, and implementing or overseeing coordinated testing of new applications as requested by client service managers to ensure compatibility with existing desktop software applications Software Packaging and Deployment Support Software Integration of components for standard Workstation software platforms Coordinating global software deployment projects To handle multiple tasks simultaneously and interact with key executives Professionalism and confidence Ensuring proper implementation of global standards, policies and regulatory compliance (GLP & GCP) Requirements
Minimum of 5 years experience in design, development, implementation, and management of IT services for large organizations Experience in planning and managing the technical design, construction, and delivery of technology solutions including a strong focus on the technical elements of desktop architecture Experience as a Desktop Architect/Engineer with extensive Windows systems build and deployment/migration experience Experience with Scripting and SW packaging Several years' experience leading a team Advanced user of all Microsoft Office applications, as well as SharePoint 2010 Bachelor's degree in a scientific discipline, computer science, engineering or mathematics Scripting and/or programming skills; experience with PowerShell/VBScript .NET Experience working in pharmaceutical, biotech, or life sciences industries Chemistry and biology software application and system experience Project management experience or equivalent training Fluent in English; desirable: German language Are you available immediately, have experience working within a Life Science company? Please send your complete CV (Word documents preferred)