Beschreibung
Service Manager App Services:
Service Manager, App Services, Design, Application Management, Architect, Desktop, Development, Implementation, Manager, Microsoft, Packaging required for a 12 month contract opportunity in Basel, Switzerland
JOB PURPOSE
Manage an application test and deployment service for a global biopharma research organization. The ideal candidate will be accountable for the service design and management aspects to guarantee timely, efficient, accurate, and uninterrupted access to applications for 5,800 researchers. Application test service includes evaluation, implementation, training, maintenance and support of an automatic application test system as well as its integration into the client build process. Application deployment includes consulting application owners to choose the best method for deployment as well as defining the processes and interfaces to get packaging and sequencing done the most efficient way.
MAJOR ACCOUNTABILITIES
Develop short and long range strategic service plans for application test and deployment, Lead the AppServices team consisting of 4 people providing application test and deployment services, Evaluate, implement, train, maintain and support of an automatic application test system, Manage global application portfolios and application catalogs, Consult application owners for the best application test and deployment method, Define interfaces, processes and metrics for application test and deployment services, Guides evaluation, selection and implementation of application deployment related vendor supplied software packages, including: installation, customization, and ongoing support, Plans, and implements or oversees coordinated testing of new applications as requested by client service managers to ensure compatibility with existing desktop software applications, Software Packaging and Deployment Support, Software Integration of components for standard Workstation software platforms, Coordinate global software deployment projects, Ability to handle multiple tasks simultaneously and interact with key executives, Professionalism and confidence, Ensure proper implementation of global standards, policies and regulatory compliance (GLP & GCP)
EDUCATION/EXPERIENCE
Minimum education/experience:
Minimum of 5 years experience in design, development, implementation, and management of IT services for large organizations, Experience in planning and managing the technical design, construction, and delivery of technology solutions including a strong focus on the technical elements of desktop architecture, Experience as a Desktop Architect/Engineer with extensive Windows systems build and deployment/migration experience, Experience with Scripting and SW packaging, Several years experience leading a team, Advanced user of all Microsoft Office applications, as well as SharePoint 2010