SAP Specialist IT Operations Systems Switzerland

Solothurn  ‐ Vor Ort
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Schlagworte

Beschreibung

The IT operations system SAP specialist's role is to effectively manage & measure SAP system assets, ensure the availability of systems that consider business criticality, as well as assist with user application requests.

- Support during design and implementation of efficient and effective IT solutions.
- Support business- and technical analysts (internal and external) during realization of technical concepts and developments.
- Provide coaching and support to the SAP Support team in areas such as user administration, printer administration, job administration, transport management and incident and change management to meet organizational objectives.
- Carry responsibility during the maintenance, monitoring and improvement of the SAP systems.
- Recommend, implement and assure compliance with Synthes policy and procedures affecting computing technology.
- Respond pro-actively to customer needs and offer excellent customer and service orientation.
- Offer irregular or emergency assistance (Pikett) outside the normal business hours.
- Following and promoting company wide ethics and compliance standards.
- Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times.

Responsible to execute the following processes efficiently and effectively according Synthes policies and guidelines:
- Incident Management (2nd and 3rd Level Support)
- Change Request Management (Internal Support, Transport Management)
- Project Management (Execution of IT internal projects or participate as member of projects)
- University of Applied Sciences degree in computer science or several years experience in an international company with complex SAP system environment on a global scale
- Minimum 3 years experience in SAP Basis (OS Unix/Linux, Oracle, SAP)
- Minimum 5 years experience in the IT science
- Minimum 3 years experience in project management
- Know how in current SAP technologies (R/3, Netweaver, Solution Manager, GRC)
- Excellent English (spoken & written), ability to handle conf calls with line & senior management
- Ability to work under pressure, multitasking and addressing severals items even with challenging deadlines
- Ability to address/solve complex topics
- Ability to lead/coordinate topics to get on time completion
- Good explanation skills, ability to transfer complex issues into a brief summary for line & senior management
- Big picture view and ability to prepare summaries to senior management for escalation or decision making

English - Fluent Customer Oriented Analytical thinking Independant

Start
4/11/2013
Dauer
31/1/2014
Von
TALENT - IT
Eingestellt
24.10.2013
Projekt-ID:
617897
Vertragsart
Freiberuflich
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