Beschreibung
For 15 years Info-Tech has worked with customers across industries including food and nutrition, private banking, luxury goods and electronics. We are a Swiss company, and believe that proximity to our partners adds value to the services we provide. Developing close relationships with our customers and our consultants, we provide professional, efficient and flexible services. We succeed because of the trust and respect that we have built with our customers over the years.
For a major international client in Lausanne, we are looking for a:
eCommerce Project Manager to ensure the delivery of IS/IT projects to internal customers (Commercial and Marketing departments) to answer their business needs.
In doing this you will be responsible for:
- The collection of Business requirements raised by HQ departments and/or markets, and their analysis to produce functional specifications, with or without the help of a dedicated Business Analyst.
- The delivery of IS/IT projects by managing the time, budgets, quality, scope and risks.
- Ensure cross teams coordination by Providing regular feed-back on project (steering and operational committees).
- Communicate with line managers for ressources assigned to his/her projects.
- Follow the development with the Software Factory and external companies ensuring that the developments fit with the IT strategy.
- Coordinate the external development team in collaboration with the Software Factory team members.
- Ensure project deliverables and quality. Test and validate the proposed developments/improvements for the implementation.
- Provide appropriate documentation, training and coaching to the Business Project Managers and ensure the follow-up of the installation/deployment.
- Answer the various requests from users to provide support on incidents qualified as Level 3 (expert analysis/resolution required) during the aftercare of the projects. Ensure the handover to the IS support organization.
Candidates must be able to demonstrate the following skills and experience:
- Degree in Information Management (HES, HEC or University).
- Proven experience in Internet, eCommerce, mobile and retail processes/solutions.
- Good competencies in project management (experience of 2-3 years).
- Business processes background.
- Distinctive skills in planning & prioritizing.
- Ability to identify and advice on an improvement action plan.
- Good analytical and synthesis skills.
- Proactive and solution-finding approach.
- Good communication skills in English and French (fluent).
This is a contract position with an international client until the end of 2013. The client is located on Lake Geneva, in Lausanne. Info-Tech will provide advice and support through your relocation if you are working in Switzerland for the first time.