Beschreibung
For our banking client here in Zürich we are currently searching for a
Project Manager (Marimba)
Coordinate and manage the planning of all desktop patch and technical releases for region Switzerland, partnering with product & engineering teams, and in alignment with other deployment regions
-Review and provide sign off on scope of releases
-Produce and manage detailed plans of releases from UAT through to deployment, ensuring global alignment and risk mitigation, agreeing the plan with all stakeholders
-Oversee UAT testing and run global checkpoint calls to ensure results are reviewed globally and provide signoffs to release readiness for deployment
-Deliver additional projects in the desktop services area in support of new service transitions end to end
-Apply project management methodologies to plan and coordinate releases within region, whilst applying the change management policies in CS
-Consistently produce and track progress of regional deployment plans and schedules
-Highlight areas of improvements and implement quick wins
-Effectively manage the Matrix of stakeholder groups to resolve conflicts
-Represent regional interests in global meetings
-ITIL Foundation: Excellent know-how in Service Lifecycle Management. Design, build, maintain, monitor IT services.
-IT Infrastructure know-how: Know the Credit Suisse IT environment/structure, the standard offerings and platforms, the tool chains and the interfaces.
-Knowledge of client systems management (Marimba) in CS would be beneficial
-5-10 years of project management experience
-Engaging personality, excellent communication and presentation skills
-Excellent attention to detail, highly organised and a capable coordinator
-Ability to coordinate successfully with a global team and stakeholders in a highly matrixed environment
-Knowledge of SwanXP/ServiceNow change management tool beneficial