Beschreibung
Salesforce CRM Senior Analyst required with knowledge of OLTP Siebel 8.X; OLAP OBIEE 11g; Salesforce.com. They will have at least 3 Years experience as a Business Consultant/Systems Analyst/Business Process Modeler.
Key Responsibilities:
CRM Business Analyst (Sales Force Automation and Customer Care)
Reporting and analytics
Data quality
Salesforce.com Business Analyst
Liaising between business and offshore teams for Siebel and OBIEE Change Requests
Perform data analysis and cleansing exercises, ensuring proper data quality.
Development and execution of User Acceptance Test Cases, and when necessary, Validation Test Cases Technical profile requirements
Strong data engineering skills, in particular CRM and relevant DWH data.
Knowledge of BI principles is required, specific knowledge of OBIEE is a plus
Involves user contact and other research to analyze details and requirements for existing systems
Provide support for business critical applications
Preparation of detailed requirements specifications for systems design
Creation and modification of user procedures
Ability to accurately capture and document business systems requirements from a diverse user group
Human interface requirements design
Acquainted with Software Development Life Cycle processes
Is driven to work out a platform as a solution (one-size-fits-all), instead of disparate solutions, through a process of continuous standardization and abstraction Methodology/Certification requirements
Advanced skills with personal productivity applications such as MS Word, MS Excel, flowcharting tools and Lifecycle Documentation
Master and/or Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience. Advanced course work in technical systems plus continued education in technical disciplines is preferred
Additional certification is a plus