SAP CRM Consultant

Vaud  ‐ Vor Ort
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Schlagworte

Beschreibung

Our client, a major global player in the retail industry, are looking for SAP CRM Consultants to join them on a contract basis.

They specialists in the following areas of the CRM module:

  • SAP CRM Customer Data Management
  • SAP CRM Specialist IC
  • SAP CRM Specialist Loyalty
  • SAP CRM Specialist Marketing Campaign

The role:

- Understand & Analyze global Customer Master Data requirements to translate them in the best way in SAP CRM solution in promoting as much as possible the standard functionalities

- Bring detailed SAP CRM expertise (functional and technical) for the design, development and delivery of the Global Template.

- Translate business requirements into solution specific detailed designs

- Identify gaps with the standard and propose alternative solutions

- Manage the integration impacts on the entire architecture of the program (eCommerce, POS, Neolane, BI, CRC, etc.)

- Define, document and execute configuration specifications (detailed design and customizing documents)

- Define and document functional specifications for specific developments

- Liaise with development technical architects to estimate and plan delivery of developments

- Define, document and execute detailed test scripts

- Execution of test scripts in area of expertise and responsible for resolution of test failures in collaboration with technical teams

- Experience in large scale and international Project (localization)

- At least 6 years of experience as a SAP CRM Expert/solution architect, ideally in Retail with high volume B2C context

- Strong Expertise in SAP CRM Customer Data Mngt, especially within latest version CRM 7.0 ehp

- Good skills in CRM Marketing, Sales, Service, Interaction Centre and Loyalty modules

- Good skills in SAP CRM Organizational Structure

- Integration expertise with ERP Retail

- Integration expertise with eCommerce and POS solutions

- Technical knowledge - ABAP, WebUI

- Strong communication and consulting skills

- Fluent in English, French is a plus

If this sounds like you do not hesitate in getting in touch!

Start
keine Angabe
Dauer
6 months+
(Verlängerung möglich)
Von
Experis Schweiz AG
Eingestellt
30.07.2013
Projekt-ID:
574272
Vertragsart
Freiberuflich
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