Beschreibung
For a global business transformation program in Lausanne, we are looking for some resources in the
SAP CRM area
The main purpose of these roles are to design and build the integrated CRM solution based on a combination of SAP CRM and other best of breed solutions, with particular focus on:
Customer Master Data implementation, Interaction Center module, Loyalty engine, Campaign Management processes. Required skills are:
Experience in large scale and international Project (localization) At least 6 years of experience as a SAP CRM Expert/solution architect, ideally in Retail with high volume B2C context Strong expertise in SAP CRM Customer Data Mngt or Interaction Center Module or Loyalty module or Marketing module, especially within latest version CRM 7.0 ehp2 Good skills in CRM Marketing, Sales, Service, Interaction Centre and Loyalty modules Good skills in SAP CRM Organizational Structure Integration expertise with ERP Retail Integration expertise with eCommerce and POS solutions Technical knowledge - ABAP, WebUI Strong communication and consulting skills Fluent in English, French is a plus Are you interested in this position? We are looking forward to receive your application
