Beschreibung
Desktop L3 Supporter
On behalf of our client, an interesting international company, we are currently looking for a Desktop L3 Supporter. This role is a full time contract role based in Zurich and a suitable candidate is supposed to start at the end of June. The contract is for 6 months. If you are looking for your next challenge with a very exciting employer and want to gain a lot of different experiences, this might be the perfect role for you!
Roles and Responsibility:
- Individual is fully contributing member of the team who can work with minimal/no supervision as per broad guidelines.
- Own the technical assessment, troubleshooting, and coordinating with business/engineering/product management teams for any technical discussions
- Is able to work out a detailed plan on the tasks assigned.
- Has good understanding of technology and its application.
- Involved in implementation, integrated testing, debugging and documentation.
Skills and Experience:
- To provide L3/L4/Engineering support in troubleshooting and resolving of desktop problems, that includes OS issues, Hardware, Software and platform application and Printer related issues
- To provide L3 support in Build integration issues and platform application issues
- Good knowledge of troubleshooting platform application (Office, IE, JRE, Anti-virus etc) related issues
- Good knowledge on Scripting and automation through Scripts and troubleshooting in Scripting
- Good knowledge on the all (most) kind of printer hardware and printer configuration and central administration and driver integration and optimization
- Good understanding on infrastructure and Networking Firewall and ipsec rules, and knowledge on Juniper, Citrix Netscalar, checkpoint.
You should not miss this opportunity and take this unique chance. It will be a great job in a fast changing environment.
Are you interested? Don't hesitate and send us your English CV and testimonials today through the link in the advert. In case of any questions please contact Tanja.
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