Beschreibung
Overall responsibilities- Contact and coordination point for market reports (complaints / incidents). Receiving, monitoring, handling, completing and evaluating the messages to ensure customer satisfaction in our markets.
- Report events to the competent authorities, in cooperation with RA Support for the implementation of Field Actions
Responsibilities
- Maintaining and Optimizing Fine procedures for receiving, tracking, editing, enclosure and evaluation of messages.
- Ensure the documentation and their traceability.
- Ensuring customer care after detecting and classifying the messages
- The introduction of measures for the rapid transmission of a competent and technically well-founded statement
- Introduction of correction, respectively. Prevention measures in cooperation with Quality
- Junction with the RM Foundation regarding requested services
- Create the analysis / statistics and reports demonstrating the resulting improvement potential
- Information point for all inquiries regarding market reports by PDC
- Initiating and promoting the highest standards of ethics and compliance with the Companies Code of Conduct and the Compliance Program
Ideal Background
- Fluent English (oral and written)
- Expirience with medical devices
- Professional training plus 5 years minimum experience and practical experience
- Basic technical training and technical merchant or similar
- In-depth knowledge of the medical device legislation / Vigilance
EDUCATIONAL REQUIREMENTS:
- Technical Background (Engeneer background)
- Additional training (eg, foremen, technicians, Specialist degree) or College degree
Place of work:
- Switzerland¨
- Office-based, 5-day/week
More Details:
- 8 Months fulltime
- Location: Central Switzerland
- 100% onsite
- Start date: Mai 2013
Please notice: European citizens are preferred
For a confidential discussion about regulatory affairs projects in Switzerland, or to apply, then send your CV to or call me.
I am a specialist recruitment consultant in regulatory affairs for the Pharmaceutical & Biotechnology industry. I offer a number of search options within the industry with a special focus on Switzerland.
If you are a Pharmaceutical professional looking for your next opportunity, then please don't hesitate to get in contact with me. Alternatively if you are currently looking for skilled individuals for the development of your organisation, then I can certainly help.
Your personal contact:
Kristina Bröckel
Regulatory Affairs Consultant
Tel:
mailto:
To find out more about Real please visit www.realstaffing.com