Beschreibung
Our client, a market leading search engine provider, is currently looking for a Developer Support Specialist, that can provide support for our clients Enterprise cloud products, solutions and APIs, including their Clusters, AppEngine and Storage. You will provide technical assistance and developer support as part of a global 24x7 support organization. You will also work closely with engineers, product managers and sales engineers to improve the product's vision and to make their customers successful.Responsibilities:
- Provide developer and technical support and resolve customer cases for the Enterprise cloud products, solutions and APIs, including debugging AppEngine and all Storage applications, authoring documentation and code samples, and handling system configuration.
- Identify and document AppEngine and Storage bugs and feature requests and work with engineers and customers to implement effective solutions.
- Work closely with engineers, product managers and sales engineers to improve cloud products at a senior level, suggesting and making changes to the product code.
Requirements:
- BS degree in Computer Science or related technical degree preferred.
- Strong network administration and troubleshooting skills with good understanding of Linux system administration.
- At least 1 year of industry experience in system administration, software development, systems integration or systems engineering.
- Outstanding account management, follow-through, resourcefulness, attention to detail and verbal and written communication skills.
- Hands-on experience with cloud storage solutions, SQL database administration, and/or distributed computing technology.
- Strong working ability with common programming/scripting languages (one or more of Java, C, C++, Python, shell scripting, JavaScript).
If you think that you are the ideal candidate for this position please send a copy of your CV as a Word Document and your current contact details. Please note that applicants must be eligible to qualify for a work permit in the specified location.