Service Manager

Beschreibung

Service Manager

Description
Manages and coordinates computer operations activity to ensure rapid, accurate, and efficient data processing of organization's workload. Plans and develops policies and procedures for carrying out computer operations. Builds systems capability that reflects the highest state of technical sophistication consistent with the corporation's needs and budget. Focused on processes and defining frameworks to structure IT-related activities and the interactions of IT technical personnel with business customers and users.
This Service Manager shall manage close Collaboration with IT Security Operation Center. he/she is supposed to help setting up the service an continiously improve it.

Qualification Rating (must criteria)
Other
ITIL * 8+ Yrs.
Process Management * 8+ Yrs.
Security * 4+ Yrs.