Beschreibung
Hi,
KPIT Infosystems Inc. is a global, USD 300 MN, business consulting & IT solutions partner focused on the hi-tech and manufacturing industry. Our customers and consultants are present across US, UK, Germany, France, Brazil, Mexico, India, Japan, and Korea. With 8000+ consultants and expertise in Enterprise IT Solutions, Supply Chain Consulting, Enterprise Web Applications, Middleware, Integration, we help global corporations meet their evolving business priorities. Please visit us on our website for more info.
Position: HP Service Center Developer/Manager
Location: Lausanne, Switzerland
Type: 1Year Contract
Roles and Responsibilities
- Development and configuration of business requirements to quality standards
- Provide 3rd level support for the following Service Center/Manager technical components; Knowledge Management, Master Data Interface, Automated Request Creation, Get IT, Connect IT, TEC (Omnibus, Omi) and Oracle
- Provide 3rd level technical hyper-care and support for each Service Manager module post go-live
- Manage and resolve or implement Incident/Change/Request/Problem support tickets where code changes are required
- Prepare, administer and maintain sandbox and development environments for Service Center, Service Manager and web tier instances
Skills:
- HP Service Center 4.x 5.x 6.x Certification
- HP Service Manager 7.x/9.x Certification
- Connect IT x.x
- ITIL V2/V3 Foundation Certification (or higher)
- Service Center technical
- Service Manager technical
Contact Details
Sandip Pawar
Executive-Talent Acquisition Group (TAG)-USA - KPIT Cummins