System Controller Webex, TelePresence, Call Manager CISCO

Vertragsart:
Vor Ort
Start:
14.01.2013 or ASAP
Dauer:
30.06.2013
Von:
Harvey Nash IT Recruitment Switzerland
Ort:
Basel-Stadt
Eingestellt:
10.01.2013
Land:
flag_no Schweiz
Projekt-ID:
470231

Warning
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.

On behalf of a major Pharma client, Harvey Nash is urgently looking for an experienced System Controller - Webex, TelePresence, Call Manager (professional) for a 6-months role in Basel (Switzerland).

Main Tasks:

  • Operating, controlling and monitoring the IT systems Webex and Data-conferencing as part of a TelePresence
  • Organizing the "day-to-day" management and carrying out all operational processes and escalations with the provider Cisco (TAC)
  • Ensuring that all ICT services and infrastructures are operated in accordance with the service level agreements (SLA)
  • Ensuring that the Webex service is available and make sure workarounds are in place in case of non-availability
  • Second level support of the Service Desk/HelpDesk in case of incidents on Webex
  • Handling and documenting exceptional situations and organizing workarounds
  • Triggering and controlling the necessary maintenance work and backup
  • Maintaining the operational processes and documentations, also for training.

    Special requirements and background:

  • Experienced person in Cisco technologies and products
  • Experienced especially in Webex, Call Manager, Telepresence - 3 years minimum
  • Fluent English, written and spoken
  • German and/or Spanish would be beneficial

    Project details:

  • Start: or ASAP in January
  • till
  • work place is Basel, 40 hours per week
  • no remote option, work with team in the Basel office.

    Interested and available to start this challenging role in Basel? Please send your detailed English CV (MS Word files preferred).

    Please apply if you have 3+ years of experience with Webex, Call Manager and TelePresence and routine in solving technical problems, and deep experience with CISCO products - thank you!

    Harvey Nash AG will support you with relocation tips and take care of all permit/payroll/admin related details. We will be your reliable and professional partner in the Swiss IT Recruiting business.


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