Beschreibung
Technical Delivery Coordinator/Supply Chain Delivery Manager - Supply Chain - LAUSANNE - SWITZERLAND
One of the leading FMCG companies in the world is currently searching for a Technical Delivery Coordinator with Supply Chain Managememtn experience to join their product development team.
ROLE PURPOSE
- Manage, organize and lead IS/IT aspects of the development, sustain and support of projects and applications in the area of the GLOBE Applications for Supply Chain.
- Liaise with the Process owners and other work streams could be required.
DIMENSIONS/KPIs
- Time - tasks and services delivered within agreed schedules
- Quality - acceptable level of deliverable re-works
- Completeness - solutions meet common business requirements and reflected in end-user documentation
MAIN RESPONIBILITIES
Activities/tasks description:
- Manages IS/IT projects for Supply Chain portfolio.
- Follows technical alignment and landscape alignment required on solutions.
- Provides together with the various teams involved, technical solutions to requirements submitted by GLOBE Template or users.
- Liaises with third parties to provide solutions.
- Participates in the negotiation of licenses and SLAs.
- Involves himself in all steps of a project (follow new project life cycle approach, IS/IT Core team, TRM, IRM, etc. etc.).
- Defines Support process (implementation, incident and change management processes, RACI) and manages incident, resolution group, support process, change process.
- Manages daily communication and issue resolution across involved resources (CD, GT process teams and other support teams like MW/X-Apps, ISIT, CATI, other).
- When requested and agreed, gives technical support to Supply Chain project teams.
- Provides quality assurance of deliverable (specifications, estimates, code and documentation).
- Involves himself personally in support of key developments to ensure long-term knowledge and detailed experience.
- Provides proper implementation guide for solutions and other documentation (run book, etc.).
- Coordinates also with GCs in support and help for implementation of solutions as third level. Follow roll out of CA solutions.
- Define Supply Chain interfaces design between SAP and CA with the various teams and present it to the IRM (Interface Review Meeting) for approval.
Key Skills
- Achievement Focus HD
- Planning & Organization HD
- Influencing HD
- Teamwork HD
- Creativity and Innovation D
- Leadership HD
- Tolerance for ambiguity D
- Willingness to learn and try new things D
- H/D - Highly Developed D - Developed
Required Qualifications
Several years of comprehensive work experience in the Supply chain area, with delivery coordination and SAP/Microsoft technologies knowledge in an IS/IT environment (in an operational and/or support position).
KNOWLEDGE
- Good knowledge of supply chain area, processes and inter-relationships with other business areas
- Process analysis skills
- Strong achievement focus ie high energy levels and commitment to end results
- Excellent communication skills with demonstrated clarity in both spoken and written words
- Demonstrated ability to translate complex concepts into simple models that can be more easily understood by the general business community
- Strong decision making and judgement skills (ability to take data and make logical, pragmatic and structured decisions
- Good knowledge of the SAP landscape
All applicants must apply immediately for further consideration.