Beschreibung
Vendor Manager
MAJOR ACCOUNTABILITIES
*Resolve contractual disputes related to Gemini projects/initiatives, by taking advantage of all available remedies and resolution processes within the contracts
*Establish robust vendor governance framework and supporting processes
*Identify and manage critical contract terms
*Establish processes and tools to enable ongoing performance and service level agreement monitoring, and validate the delivery of key contract obligations, milestones, and deliverables
*Identify and implement strategies to address deficiencies in service and performance
*Continually evaluate the long term health of the relationship as well as the available alternative offerings in the marketplace
*Incentivize the vendor to maintain a high level of service through the application of best practices and new technologies
*Evolve the supplier relationship from a purely transactional relationship to a strategic partnership
*Continually manage the vendor environment to maximize leverage and identify the preferred supplier for each additional procurement
*Develop best-in-class Supply Chain processes (eg, procure-to-pay)
ROLE REQUIREMENTS
*Must have at least five years demonstrable experience in IT Project and Program Management negotiation and commercial management of contracts with significant spend.
*Excellent negotiator and stakeholder management capability
*Creative and detail oriented with sound planning and organizational skills
*Extensive enterprise level vendor management knowledge.
*Excellent written, oral and presentational communication skills.
*Exceptional customer service skills.
*Confident and experienced in dealing with disputes and issues, working with vendors and creating pragmatic commercial solutions to business requirements
*Self-motivated, dynamic and able to work with minimal supervision and capable of working in a fast pace environment with the ability to react quickly and prioritise deadlines.
*Works with other functional teams to ensure that optimal commercial and contractual outcomes are achieved on behalf of the business.
*Ability to influence others and move toward a common vision or goal.
*Demonstrable leadership skills within a global Matrix organization
*Familiarity with project management approaches, tools and phases of the project life cycle.
*Good awareness of IT Transformation
*Proven ability to develop effective relationships and to work at all levels of the company including senior and executive management. Experience working effectively across divisional lines in a complex, multi-site organization
*Extensive internal financial, vendor management and consulting experience
*Experience negotiating large external vendor contracts
*Excellent leadership, communication (written and oral), presentation and interpersonal skills
*Results oriented and possess excellent analytical, facilitation and strategic planning skills
*Exceptional communication skills - both written and verbal.
*Able to work effectively at all levels in an organization.
*Excellent active listening skills.
*Ability to lead global, multicultural, multifunctional teams