Beschreibung
SAP Infrastructure Order Manager
Location: Basel, Switzerland
Term: 12 Months
ROLE PURPOSE, MAJOR ACCOUNTABILITIES
The following services are to be provided for supporting the Sourcing Management processes:
- Managing the orders received via the SCC order portal
- Creation and tracking of SOW's till the order process is finished and preparation of the financial reporting
- Hardware Order Management and Order Tracking according to NVS/IBM Process
- Close collaboration with the IBM Order Manager
- Close collaboration with the GIS CC
- Financial tracking and back charging with GIS Finance
- Manage the SCC Order Share Point side
- Preparation and execution of the Weekly order management meeting, preparation of the weekly order status overview
- Proactive review of capacity situations on SCC managed systems and based on outcome ordering in alignment with the Divisions
- Participate on the SCC On-Call Support
EDUCATION/EXPERIENCE
- Fluent in English - oral and written
- German desirable
- Several years of experience as a Service Manager, preferably in a similar role
- Experience with MS Office Tools and MS SharePoint
- Team work in a challenging IT environment
- Ability to work in an international as well as multicultural environment
- Good written and verbal communication skills
- Flexibility and experience in prioritizing tasks
- Ability to deal with variable workload
- Willingness of supporting GIS in building the new team abroad
- Willingness of travelling
Please forward CV's with the above answers attached.